Weekends/Evenings (Part-Time) Front Desk & Member Experience Associate

What You'll Do

• Welcome every member and guest with genuine enthusiasm, warmth, and positive energy.
• Check members into class and ensure every client feels recognized, valued, and supported.
• Build lasting relationships with members by learning names, celebrating milestones, and helping create a strong sense of community.
• Answer questions from current, new, and prospective clients about classes, memberships, studio policies, and amenities.
• Give studio tours and help first time visitors feel comfortable and excited for their first class.
• Introduce new clients to coaches and guide them through a seamless first visit experience.
• Assist members with scheduling classes, managing accounts, and general studio inquiries both in person and over the phone.
• Support member retention by creating positive interactions and encouraging clients to stay engaged with the studio.
• Collaborate with coaches and the front desk team to provide an outstanding client experience.
• Assist with community events, studio promotions, and member appreciation activities.
• Maintain a clean, organized, and welcoming studio environment through light housekeeping duties, including wiping down surfaces, folding towels, organizing retail displays, restocking supplies, and keeping common areas presentable.
• Help ensure the studio is always ready to provide a five star experience for every class.

We're Looking For Someone Who Is:

• Passionate about health, fitness, and living an active lifestyle.
• Friendly, outgoing, and enjoys connecting with people from all backgrounds.
• Positive, dependable, and team oriented.
• Organized with strong attention to detail.
• Comfortable multitasking in a fast paced environment.
• A strong communicator both in person and over the phone.
• Professional, reliable, and eager to learn.
• Available to work early mornings, evenings, weekends, and holidays as needed.